Contact Us
HerLibrary — Contact Us
We're here to help! If you have any questions about your order, need your eBook resent, or just want to get in touch — reach out to us using any of the options below.
Email Us The best way to reach us is by email. We aim to respond to all inquiries within 24–48 hours during business hours.
Call Us Prefer to talk? Give us a call and one of our team members will be happy to assist you.
+1 (859) 445 0385
Customer Support Hours Monday – Friday 9:00am – 5:00pm EST
We are closed on weekends and public holidays. Any emails or messages received outside of business hours will be responded to on the next business day.
Order Issues If you have not received your eBook, please check your spam or junk folder before reaching out. If it's not there, email us with your order number and we'll get it sorted right away.
For refund requests, please review our Returns & Refunds Policy before contacting us.